Frequently Asked Questions
At Booster, we are committed to your well-being by providing premium products that will offer fast recovery and relief resulting in a healthier you!
How does the Booster massage gun work?
Our Booster massage gun works by sending and applying pulses of concentrated pressure deep into your muscle tissue in a percussive motion. This form of deep-tissue massage is also known as percussive or vibration therapy to improve and stimulate blood flow, help the muscles relax, and quickly enhance the range of motion.
Is the Booster massage gun really that quiet?
Yes, it absolutely is. With an average sound level of 45dB, you will have no problem watching TV, talking, or even being in the library with your Booster massage gun.
How hard can I press with your Booster massage guns?
Our Booster massage gun is designed with Smart-Hit™ technology that constantly optimizes its strength, speed, and intensity to maximize your recovery. You will have no trouble applying high levels of pressure during sessions, they are built for the pressure!
Does it hurt?
Our massage guns can be painful if used too much or too hard. It can be set in a low intensity and apply pressure, or put it on a much higher intensity and give it less pressure. Do not use your Booster massage gun in the same area for more than 30 seconds.
Does the carrying case come with all Booster massage guns?
Yes, all our massage guns come with heavy duty carrying cases that allow for easy travel.
What is the warranty?
We believe in and stand behind the quality of our product. All Booster massage guns include a 1 Year Warranty.
How can I contact BoosterGuns Official?
We offer 24/7/365 support, send us a direct chat message or email us at info@boostersportsglobal.com for any questions you may have and we will respond within 24 hours!
Is BoosterGuns Official safe and secured for online shopping?
We guaranteed 100% secure and safe shopping online. Your information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.
Where are my items coming from?
Orders are fulfilled mainly from two different fulfillment centers: One in the United States and one in Europe. Outside of USA or Europe, we mainly use fulfillment center in China, depending on which is the closest center.
What courier do you use in shipping?
We are using the most efficient courier to deliver your order worldwide such as USPS, FedEx, DHL and other logistics company (depending on the order's destination).
How much does the shipping cost?
We are proud to offer free shipping worldwide for our Booster massage guns
How long should I wait for my products to arrive?
Order processing and fulfillment take 1-2 business days to leave the fulfillment facility, then it takes 1-3 weeks to arrive the orders internationally (depending on the order's destination).
You will receive a shipping confirmation e-mail and tracking number once your products are shipped.
Please see our Shipping Policy for more details on this.
Can I expedite shipping on my order?
Currently, we do not offer expedited shipping. We process all orders very quickly.
What mode of payments do you accept?
We offer our valued customers the following payment options: Paypal, Google Pay, Apple Pay, and all major credit cards.
How do I change my order?
Contact us immediately through email regarding all changes to your order. Once an order has been fulfilled and shipped, we can no longer change your order.
Can I cancel my order?
We can only process order cancellations for items that have not gone into the fulfillment and shipment process.
Please email us at info@boostersportsglobal.com with your order details we will cancel your order and provide a full refund. Once an order has been fulfilled and shipped, we can no longer cancel your order.
What are your return and exchange policy?
We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.
For more information, check our Return and Refund Policy.
Stay fit, Energize your life!